Refund Policy

If you change your mind after paying the first installment but before we start work, you get a full refund.

If you stop a project part-way, you pay for the work delivered up to that point (by phase or milestone, as set out in the proposal) and any unused amount is refunded. If we cannot deliver the scope agreed in the written proposal, you are refunded the part that was not delivered.

Work that was delivered as agreed is not refundable. Defects in what we delivered are fixed free of charge within the warranty period stated in your proposal.

You can cancel a monthly support plan at any time; it ends at the close of the current month and you will not be charged again. The current month is not refunded once work for it has started.

Amounts you pay directly to other companies — such as hosting, domains, app-store fees, AI subscriptions or payment processors — are refunded by those companies under their own policies.

Email admin@builderization.com from the address you work with us on. Approved refunds are sent back to the original payment method within 10 business days.